Privacy Policy
Effective Date: 30 September 2025
Bellarine Fungi (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, http://www.bellarinefungi.com, our services, and our marketing activities including competitions and promotions.
1. Information we collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Contact us through our website or via email
• Place an order or inquire about our products and services
• Subscribe to our newsletter or other communications
• Participate in surveys or provide feedback
• Enter competitions, promotions, or giveaways we conduct
• Submit an entry form through Facebook or Instagram lead ads
• Provide information through Meta (Facebook/Instagram) advertising platforms
The personal information we collect may include:
• Name
• Business name
• Job title or role (e.g., chef, restaurant owner, manager)
• Email address
• Phone number
• Shipping and billing addresses
• Suburb or location information
• Payment information
• Competition entries and responses to skill-based questions
• Any other information you choose to provide
Non-personal information
We may also collect non-personal information automatically when you visit our website or interact with our digital advertising, such as:
• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and the order of those pages
• Date and time of visit
• Device identifiers and advertising IDs used by Meta platforms
2. How we use your information
We use the information we collect for the following purposes:
• To process and fulfill your orders
• To communicate with you regarding your orders, inquiries, and other requests
• To provide customer support
• To send you newsletters, marketing materials, and other information that may be of interest to you (you can opt out at any time)
• To administer competitions, promotions, and giveaways, including judging entries, notifying winners, and fulfilling prizes
• To build and maintain an email marketing list for commercial communications
• To improve our website, products, and services
• To conduct market research and analysis
• To create targeted advertising audiences and analyze advertising performance through Meta platforms
• To comply with legal obligations, including those under the Spam Act 2003 (Cth), Privacy Act 1988 (Cth), and Australian Consumer Law
3. Sharing your information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as:
• Payment processors
• Shipping companies
• Marketing service providers, including Klaviyo (email marketing platform)
• Meta Platforms Inc. (Facebook and Instagram) for advertising and lead generation purposes
• Competition judging panels (who receive anonymized entries where appropriate)
These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Competition Winners: If you win a competition or promotion, we may publish your name, suburb, business name, and/or winning entry on our website and social media channels as part of the winner announcement, unless you request otherwise.
4. Meta (Facebook/Instagram) Lead Ads and Marketing
When you submit information through our Facebook or Instagram lead ad forms (Instant Forms), your information is collected by Meta and then shared with us for the purposes stated in the lead form. By submitting a lead form, you consent to:
- Your information being collected by Meta and transferred to Bellarine Fungi
- Receiving email marketing communications from us, including our monthly newsletter and promotional offers
- Your information being stored in our email marketing platform (Klaviyo)
Meta’s use of your information is also governed by Meta’s Privacy Policy and Data Policy. We recommend reviewing Meta’s policies at https://www.facebook.com/privacy/policy/
You can withdraw your consent to receive marketing emails at any time by using the unsubscribe link in any email we send you, or by contacting us directly
5. Data security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your rights
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain records for legal compliance or legitimate business purposes).
Opt-Out: You can opt out of receiving our marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us directly. We will action your request within 5 working days as required under the Spam Act 2003 (Cth).
7. Consent Under the Spam Act
By providing your email address through our website forms, lead ad forms, or competition entries, and by ticking any consent checkbox or submitting a form that includes marketing consent language, you provide express consent to receive commercial electronic messages from Bellarine Fungi.
We keep records of your consent and will only send you marketing communications if you have consented. Every marketing email we send includes:
• Clear identification of Bellarine Fungi as the sender
• Our contact information
• A functional unsubscribe link that allows you to opt out at any time
• Unsubscribe requests are honored within 5 working days
8. Competition and Promotion Data
When you enter a competition or promotion:
• Your entry information (including skill-based responses) will be used solely for the purpose of administering the competition, judging entries, and notifying winners
• Entries may be shared with qualified judges (anonymized where appropriate)
• Winner information may be published as described in the competition terms and conditions
• Your contact information may be added to our marketing database if you have provided consent through the entry process
• Intellectual property rights in your submission may be licensed to us as described in the competition terms and conditions
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your individual browser options. However, disabling cookies may affect your ability to use some features of our website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact US
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
Bellarine Fungi
Email: info@bellarinefungi.com.au
Phone: 0478 438 586
Address: 15 Basin Rd, Drysdale VIC 3222
Bellarine Fungi 